Our Excellent Etsy 5-star Reviews!

Karen Osborne • July 24, 2025

Here at Industrial Modern Furniture, we are always delighted to receive positive feedback regarding our products and customer service.


Frequently, customers add a photo of their purchase in its new home when writing a review.

It means so much to us to see one of our items that has been made with so much care and precision, to see them in their new location and to know that these items are cherished by their new owners.


Not only is it great for us to receive these lovely messages and the 5-star reviews, but it also gives any potential customers the confidence to buy from us.


Below are just a small sample of the 119 Etsy Reviews received so far.

To check out all our reviews, please  click here


S - 5 out of 5 stars   

This bespoke shoe rack is a quality item. The sellers communicated with me throughout the process and were able to accommodate my request for a different size to that advertised. The sellers explained that delivery would take a little longer than usual due to the fact that the item would be made specially for me. This was fine for me. The rack was delivered efficiently wrapped, and with tracking available. I would certainly recommend this shop and sellers if you love industrial style items of a good and hand made quality.


Helen - 5 out of 5 stars   

A more agricultural type of obelisk which is what wanted rather than a shiny black one, as advised I think it will only improve with time and rusting. Took a while but the advertised time was 22-31 May but arrived 2 June so allow a little extra time if needed as a gift, but worth the wait.


Andrew 5 out of 5 stars   

This is my second obelisk purchased. Both the same as I love them. This latest is to support a rose Penelope Lively. Many thanks.


Paul -5 out of 5 stars   

Highly delighted with our table, superb craftsmanship stunning design we would recommend without hesitation, thank you industialmodernart.


Ann- 5 out of 5 stars   

Lovely sturdy ring, bought for a shrub rose which I grow in a pot. Excellent communication from the sellers. Definitely recommend.


Caitlin- 5 out of 5 stars   

I’m absolutely delighted with my hanging basket bracket! Intricate & beautifully made, clearly built with great attention to detail. Delivery was prompt, and the item arrived really well-packaged. I’m so pleased with my purchase.


Darren - 5 out of 5 stars   

The quality of the bug hotel is great, the bug hotel is well made and the description was spot on with absolutely great workmanship and Karen and John are great they kept me informed about my item, thanks for the great service provided and thanks for a great product well appreciated thanks I would recommend this seller to anyone who wants anything of great quality


Here are some of the items that the reviews refer to...

By Karen Osborne July 17, 2025
We are increasingly being invited to homes where the front of house makeover includes paving, new steps and a great building design, to discover that a steel specialist is needed to complete the look and comply with safety requirements.
By Karen Osborne July 10, 2025
When the location has a slope in one direction, and the bordering wall slopes the other way. How will your planters look level!!? John's engineering mind and attention to detail mean every problem has a solution!
By Karen Osborne July 5, 2025
Industrial Modern Furniture is constantly inspired by nature, and the fantastic use of the wood we use in many of our items is a testament to that. However, our new range of furniture brings the outdoors into your home!
By Karen Osborne June 30, 2025
Industrial Modern Furniture are delighted to be part of the wonderful event again for 2025. Please come and visit us, at our stand, which will be in the Indoor Marquee.
coffee bar by john osborne
By Karen Osborne June 21, 2025
Industrial Modern Furniture have designed, built and installed several bespoke bars and counters for customers. These bars have ranged from a bar in a café, to a Shop Counter, through to a party bar in a private home, so, we have something for everyone! Here is some more information that might tempt you to improve a re
delivery app
By Karen Osborne June 18, 2025
We are always delighted and frequently intrigued to find out where our products are going. We are thrilled to learn that customers from all over the UK, Europe, and much further afield love our pieces so much that they order them and have them shipped to a host of global destinations.
jOHN WORKING ON RAILINGS
By Karen Osborne June 7, 2025
Many of us will be aware of friends or family who have had to move home because of access issues in their garden or approach to the property. Moving can be very unsettling, costly and stressful for all those involved. Going to the large DIY stores or local or even online Garden Centres to try and find a solution is often a waste of time and in most cases very expensive. We were approached, by a lovely couple in Portishead to look at a garden that was a unique shape with several steep paths. Access and safe movement around their lovely garden was becoming difficult and potentially unsafe. The rails that they had previously looked at were very utilitarian and unattractive. After contacting us, John went to look at the garden and went for a site visit and designed a great affordable solution. The solution was to hand-build steel handrails. The steel was dipped in an anti-corrosion primer and powder-coated in a black finish. As can be seen in the photos below, each section included a beautiful decorative scroll 
Swings in summer garden
By Karen Osborne June 2, 2025
As we enter June, there is definitely a positive and optimistic vibe in the air as we officially move into the Summer months! Whether you are looking for a statement piece, a BBQ, firepit, planter or an obelisks to support your flourishing plants, we have something for you.
By Karen Osborne May 19, 2025
We are so fortunate to have this iconic pier so close to home here in Clevedon.
John andKarenon their stand
By Karen Osborne May 13, 2025
We had such an incredible time at last week’s North Somerset Arts Week! The venue was amazing and it was great to be able to display so many of our pieces.
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